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Terms and conditions - Covid-19


You can shop our range of mask-making essentials

Due to Covid-19 Level 4 Lockdown restrictions in Auckland, we can only dispatch supplies for mask-making, including:

Cotton Fabrics, Linen Fabrics, Kiwiana fabric, Cotton Calico, Sewing supplies, Machine needles, Hand sewing needles, Threads to match, Elastic, Binding, Iron on Mender, Interfacing/iron on stiffener.

Can I buy other items?
No. Please note that during level 4 lockdown we can't process orders including fabrics or other items outside of the essential items category. 

Payment
Bank Tranfers only, which will be provided when you finalise your online order.
At the moment, we are not accepting cash or contacteless payments (PayWave).

Delivery and Order processing time

During level 4 we will have a reduced number of staff dispatching essential orders. We will be foowing retrict hygene protocol. You may expect delays in order processing.

All sales include a courier fee for selected areas in New Zealand (international shipping is unavailable)

We'll contact you with delivery information and/or a tracking number. Make sure to complete your details in the login area or contact us through our website form for more information. 

Is click&collect available?

No, sorry. This option will be available again once lockdown levels shift to level 3 or less. If you would like to secure and purchase your items and pick it up on Level 3, simply leave us a message when you place your order and we'll keep it on hold for you.

Terms of Service and FAQ

For more information about purchasing items with us, go to Terms of Service or FAQ

How to contact us

For enquiries or information about your order you can contact us through:

Website contact form
Email: ikes@xtra.co.nz
Social Media inbox (Facebook and Instagram)

(Store landline is unavailable at the moment due to level 4 lockdown)